Good question! Standard cleans typically take between 2-4 hours and deep cleans 3-5 hours. The time it takes depends on the size of your home, the level of cleanliness, and any extra tasks you would like us to include. If there is more to be done after the end time, we will prioritize those items at your next appointment.

Our cleaners have everything they need to get the job done! We bring our own vacuums, cleaning products, trash bags, and tools so you don’t have to worry about a thing!

We offer weekly, biweekly, and monthly cleaning routines. Most people find that biweekly is the best for maintaining their initial deep clean. However, it just depends on your needs. Homes with pets and small children usually get dirty much quicker than other homes and a single adult’s home can stay clean much longer. If you’re not sure where to start, we generally advise clients to start with biweekly and you can always move up or down from there.

Any changes made to your account can be made by clicking the “Login” link at the top right of the page or following the link included in your welcome email. From there, you can reschedule/cancel bookings, update your payment method, change your contact info, or change the frequency of your service.

Certain conditions are health/safety risks to our cleaners. We deny cleaning requests if we think a cleaner might get exposed to black mold, construction debris, pest infestations, used syringes, or bodily fluids.